|
Date of complaints |
Library / Office were complaints |
Type of complaints |
Topic of complaints |
Date of notification |
Related office |
Improvement |
Status |
|
April 2020 |
Information Services and Learning Support Department |
Services |
Request for longer hours service at working spaces at the 4th floor of the library |
Announcement | - |
The library already extended opening hours on the 4th floor of St.Gabriel’s Library from 8.00-16.30 to 8.00-21.00. |
Accomplish |
|
April 2020 |
Information Services and Learning Support Department |
Infrastructure/ facilities |
The library should arrange all reading corners and the library’s atmosphere by providing enough light and seating arrangement for more comfortable. |
- | - |
The library had rearranged the reading corners and library’ environment by moving all bookshelves and replaced by comfortable seats at the window side, this allow the natural daylight in, at the same time the users can be able to see environment outside. The arrangement have done in both campuses of Hua Mak and Suvarnabhumi. |
Accomplish |
|
April 2020 |
Information Services and Learning Support Department |
Infrastructure/ facilities |
The table should have enough space for place things and the stall should be removed |
- |
- Physical Plants Department - Techniques Department |
The library already changed the table to match with the users needs by changing to bigger one with the power socket. |
Accomplish |